We want you to be completely satisfied with your purchases. Please let us know if you are not entirely satisfied with our products or our service so that we can rectify the situation. We always do our best to ensure that the products are the same as our original descriptions, although sometimes differences do occur.
Items are described and photographed as accurately as possible, but please note that sizes, colours and designs may vary. If you are not completely satisfied with any item you ordered, just return it, if possible in the original packaging (with a copy of your original purchase details) within 14 days of the date of receipt and we will refund your money or send you a replacement.
Please note we are only able to accept items that have not been altered or used. Our website guarantee is in addition to your statutory rights. Nothing in this Returns Policy affects your statutory rights.
If the product is damaged in any way or has become broken in transit please notify Barny Books immediately.